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FAQ - Frequently Asked Questions

"Frequently Asked Questions" are covered on this page. If you have a specific question to ask that is not covered on this page, or our Help page, please go to our CalendarPal Forum to ask for help.
 

  1. Download Questions
          How do I install the program?
          My download says file is corrupt?
          Should I choose Save or Open when downloading?
     
  2. Trial and Registration Questions
         How long is my trial good for? 
         Why does it say my trial has expired?
         Will I lose my reminders and notes when I register my trial program?
         I purchased CalendarPal; how do I register it?
         How do I uninstall CalendarPal?
     

 

 

1.  Download Questions


How do I install the program?  We have set up a page to guide you with downloading, installation and setup of CalendarPal. Please click here to go to the Help page for this.      

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My download says file is corrupt? This means you did not download the entire file. Please try again and if you stil have a problem, you will need to reboot to clear your cache (temp files) and then re-download. The cause of incomplete file downloads is usually due to a dialup connection or slower internet connection, a busy server on your end or ours, or an interruption/timeout on the servers or their routes.

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Should I choose Save or Open when downloading?  Either way will work. It is easier to choose Open as it will install without having to save and find the file to open. Our Download page explains both in detail.

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Trial and Registration Questions


How long is my trial good for?  Free Trial is for 14 days. If you wish to purchase you will get a registration key that will convert the trial version to a full version registered in your name.

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Why does it say my trial has expired?  It means the program was installed at least 14 days ago, or more. If you install CalendarPal and remove it, then install later, it will show expire from 14 days of the original installation.

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Will I lose my reminders and notes when I register my trial program?  No, you will not lose any of the personal information you have input. When you purchase the program, you are sent a registration key to convert the trial to a full version so there is no need to remove/uninstall the trial . Please do not uninstall your trial version or you will lose your information!

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I purchased CalendarPal; how do I register it?    Copy the registration code that we sent you when you purchased CalendarPal. Open CalendarPal, click Help from toolbar, then choose "order/register" from the dropdown menu. Choose Enter Key, and click button that says "Paste Data from Clipboard". Click OK and now the program is fully registered to you. For a picture tutorial, please Click Here

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How do I uninstall CalendarPal?  There are two ways to uninstall CalendarPal. 1) Choose Start, All Programs, CalendarPal, and choose Uninstall, or 2) Click Start, Control Panel, Add/Remove Programs, find CalendarPal in the alphabetical list, and choose Remove.

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CalendarPal and CalPal are trademarks of Cloudeight Internet LLC. The sun device is a service mark of Cloudeight Internet LLC.
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